Do you accept phone orders?
- Yes we do accept phone orders.
- Please look through the website and see what products you are interested in.
- Then call 0403 933 044 Monday-Friday 9am-5pm and we can assist you in placing an order.
- Orders can be made on your behalf when paying with Visa or MasterCard but we cannot place an order paid with a Debit card for you, as you will need to do this through PayPal.
Can I order from outside Australia or send a package outside Australia?
- Gladly! We accept orders for our yarns from all over the world. Shipping times vary depending on the final destination, but international orders leave our mill just as fast as domestic orders.
- Orders shipped overseas are exempt from GST charges.
- Once packages leave Australia, they are the responsibility of your national postal service. We are able to provide customs numbers and package information if there is a delay or questions on your package, but are unable to provide details on estimated arrival or tracking for international orders. Please contact your local postal or customs office for further information.